Betterment
The idea that an owner should not end up with more than they would have paid for had the design been right the first time. The base cost of an upgrade the project always needed is usually the owner's.
What it means for your firm
Example: if a larger piece of equipment was always going to be required, the owner would have paid for it originally. What usually gets negotiated is the extra cost of making the change late, such as removal and reinstallation.
How betterment applies in a particular claim depends on the facts, the contract and the policy. Insurers generally look at it closely.
General definition for education only. It is not an interpretation of any policy or contract, and it is not legal advice. The wording of your own policy and contract controls. Policies and definitions vary by insurance company.
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Starting out or renewing, with a policy in hand or not. If something is worth discussing, we’ll call. If not, we’ll say so.