Cyber Questions Our Clients Actually Asked This Year

Short answer

These cyber insurance questions came from architects and engineers this year, in replies to our outreach and in quote threads. Each answer below is short and links to a longer post. Answers depend on your policies, so use them as a starting point and confirm details with your broker.

Cyber insurance questions about coverage

Does my policy cover some portion of cyber attacks?

One client asked whether their policy covered part of a cyber attack. In that case, the business owner’s policy they carried didn’t provide it. That gap is what a standalone cyber policy addresses. Our post on whether professional liability covers a hack explains the difference.

What would be covered with a cyber policy and without one?

Without a cyber policy, many breach response costs, ransomware demands and payment fraud losses may fall on your firm. Policies differ, so check yours. The same post on professional liability and hacks covers what each policy typically addresses.

We already have cyber through our other commercial policy. Is that enough?

It is often an endorsement on a business owner’s or package policy, and it can be narrower than a standalone policy. Check the limit and what it covers. Our post on cyber endorsement vs standalone explains how to tell them apart.

Cyber insurance questions about my other policies

Will not adding cyber change my baseline rates?

Cyber is usually a separate policy with its own premium, so skipping it typically doesn’t change your other premiums. Confirm with your broker for your situation.

Cyber insurance questions about risk

I’m moving all cloud operations to the office server. Does that remove the risk?

Moving off the cloud changes where your data lives. It doesn’t remove email compromise, payment fraud or ransomware risk. A local server can also be a bigger ransomware target if it isn’t backed up offline. Our guide to phishing and IT security covers habits that help either way.

It’s just two of us and we’re good at spotting phishing. Do we still need cyber?

Careful habits lower your odds, but some losses start outside your own inbox. Our post on small firm cyber insurance covers the case for and against.

My email was hacked and fake invitations went out from it. Should I claim?

One client asked this. Our answer was to contact the cyber carrier. Whether the policy responds depends on its terms, so report the incident promptly.

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Cyber insurance questions about price and quotes

These quotes seem really high. Why?

One firm thought cyber was “really high” until we re-quoted it at $1M, because the original quote had mistakenly been set at $2M. Check the limit on every quote. See what small A&E firms pay for cyber insurance and whether an umbrella policy covers cyber.

I don’t know how to pick between these quotes.

We hear this a lot. Quotes at the same limit can differ in coverage lines, retention and carrier. Our post on why cyber quotes vary so much shows what to compare first.

Which carrier is best?

It depends on your firm and what each quote includes. Our guide to comparing cyber liability quotes explains how to weigh price, rating and coverage.

Example: a firm on the fence

Consider a hypothetical two-person firm that thinks it has cyber through its business owner’s policy. It reads the endorsement and finds a small limit with no payment fraud coverage. It then compares standalone quotes and picks the one whose coverage lines fit how it handles client payments.

What to check before you decide

  • Whether your cyber coverage is an endorsement or a standalone policy
  • The limit and any sublimits
  • Whether quotes use the same limit and retention
  • How your firm handles payments and client data

Start your cyber application when you’re ready for quotes built around your firm.

Is cyber insurance included in my business owner’s policy?

Sometimes as a limited endorsement. Check your forms.

Does a cloud move remove cyber risk?

No. It changes the risk profile, and email and payment fraud risks remain.

Do small firms need cyber insurance?

It depends on the data you hold, your payments and your contracts.

How do I compare cyber quotes?

Compare limits, retention, coverage lines and total price side by side.

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This article is general information, not insurance or legal advice. Coverage depends on the terms, conditions and exclusions of your policy as issued.